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Neurology clinic policies

Cancellation and No Show

  • Once you receive appointment we will send reminder call 2 to 3 business days before your appointment. If we are not able to talk with you in person voicemail will be left on number registered with clinic.
  • If you are not able to attend please inform us at least one working day before your appointment. Patients who do not show up on their scheduled appointment will be charged no show fees.. Also you may need to get new referral to be seen again in clinic.
  • Many patients are waiting for many weeks to see specialist so please inform us about any cancellation so we can book other emergency patients as early as possible.

Prescription Refill

  • In neurology clinic we are able to accept prescription refill request only if patient is seen in clinic during last 6 months. If patient is not seen in clinic for 6 months or more they have to call and book follow up to get prescription refill.
  • Please ask your pharmacy to send prescription refill request to clinic.
  • Make sure you call clinic at least 4 to 5 working days before so we can send request to pharmacy in timely manner and you have continuous supply of medication.

Email Communication

  • Though email communication is faster and convenient way to communicate it is not considered as secure and safe for confidentiality. So we want all patients to sign email communication consent form before we initiate any email communication.
  • All emails are read by secretary and many of them will be answered by them as advised by doctors. We try to answer email within 3 to 4 business days so please do not ask for appointment booking or cancellation via email.
  • Consent for email communication, click here

Neurology Resources

For more information about Neurology resources, Click here..